Privacy Policy

Last updated: November 5, 2026

At Holloway Painting, we respect your privacy. This policy explains how we collect, use, share and protect personal information when you visit our website, contact our team or inquire about our painting services.

1. Information We Collect

When you contact Holloway Painting or request a quote, we may collect information such as:

• Your name
• Email address and telephone number
• Property or project address
• Details about your painting project
• Messages and other information you provide

Our website and its service providers may also process technical information, such as browser details, device information, IP addresses and website usage data.

2. How We Use Your Information

We collect and use personal information for purposes related to our business, including:

• Responding to inquiries and quote requests
• Preparing estimates and scheduling appointments
• Communicating about painting projects
• Providing and managing our services
• Maintaining business and customer records
• Operating and improving our website
• Meeting applicable legal obligations

We limit our collection and use of personal information to purposes permitted by applicable privacy legislation.

3. Website Forms and Service Providers

Our website uses third-party technology to receive and manage customer inquiries. When you submit a website form, information may be processed by service providers that support form submissions and customer communications, including our customer support system.

We may also use service providers for website hosting, maintenance and other business operations. Information shared with service providers should be limited to what is reasonably necessary for their services.

Some providers may process or store information outside British Columbia or Canada, where different privacy laws may apply.

4. Cookies and Website Analytics

Our website may use cookies or similar technologies that help support website functionality, understand visitor activity or evaluate website performance.

You can manage or block cookies through your browser settings. Certain website functions may be affected if cookies are disabled.

5. How We Protect Information

Holloway Painting is responsible for personal information under its control and is committed to maintaining reasonable safeguards appropriate to the nature of the information.

No website or electronic communication system can guarantee absolute security. If you have sensitive information to share, please contact us to discuss an appropriate way to provide it.

6. How Long We Keep Information

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, meet applicable legal requirements, or support legitimate business recordkeeping.

When personal information is no longer required, it should be securely deleted or anonymized, subject to applicable retention obligations.

7. Access, Corrections and Privacy Questions

You may contact us to request access to personal information we hold about you, ask for corrections, or raise a concern about how your information has been handled.

Requests will be reviewed in accordance with British Columbia's Personal Information Protection Act (PIPA) and other applicable laws.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business practices, website technology or applicable privacy requirements. The revised policy will be posted on this page with an updated date.

9. Contact Holloway Painting

For privacy-related questions, requests or concerns, please contact our office and ask for the person responsible for privacy.